30 Jul
|
ServiceMaster Restore of Fraser Valley
|
Abbotsford
30 Jul
ServiceMaster Restore of Fraser Valley
Abbotsford
Enhance your IT skills with an engaging Help Desk opportunity. This full-time role focuses on delivering exceptional customer service and technical support.
As an IT Help Desk Support Specialist, you will be pivotal in assisting users with technical issues and ensuring that all inquiries are addressed promptly. Your responsibilities will include troubleshooting hardware and software problems, providing technical guidance, and resolving user concerns efficiently. You will work closely with various teams to improve service delivery and enhance user experience, making a real impact.
Key Responsibilities:
• Troubleshoot and resolve hardware and software issues
• Provide prompt technical support via multiple channels
• Document and track all support requests
• Collaborate with cross-functional teams for service improvement
• Maintain user accounts and system access logs
Requirements:
• Strong knowledge of IT systems and applications
• 2 years of experience in technical support
• Excellent communication and problem-solving skills
• Ability to work in a quick-paced environment
• Detail-oriented and organized approach
Bring your technical skills and customer focus to drive success in the IT Help Desk role.
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📌 IT Help Desk Support Specialist (Abbotsford)
🏢 ServiceMaster Restore of Fraser Valley
📍 Abbotsford