Lead business growth as a Senior Customer Success Manager at Amazon Canada in Toronto. You will drive strategic partnerships with Sellers, enhancing their experience through actionable insights and operational excellence.

The Senior Customer Success Manager role focuses on nurturing relationships with Amazon's largest Sellers. You will collaborate to create strategic plans, identify growth opportunities, and improve Seller satisfaction. The ideal candidate possesses strong client management skills and excels in a rapid-paced environment, ensuring optimal performance and uncovering operational improvements.

Key Responsibilities:



• Drive Seller growth through tailored insights and actionable recommendations • Analyze performance data to maximize assigned Seller portfolios • Build trusted partnerships with Sellers and advocate for their needs • Implement and track key metrics to improve operational success • Educate Sellers on tools and best practices for growth

Requirements: • 5+ years in Customer Success or Account Management • Proven experience in project management within fast-paced settings • Strong data analysis and reporting skills • Bachelor's degree required • E-Commerce or B2B experience preferred

Enhance Seller relationships and business performance while ensuring alignment with Amazon's operational goals. #J-18808-Ljbffr

📌 Senior Customer Success Manager Toronto
🏢 Amazon
📍 Toronto