Job Description

- Support an environment that drives sales by having strong customer service skills.
- Consistently deliver brand enhancing store standards that create a positive customer experience.
- Support store achievement of established sales and profit plan.
- Protect company assets and control inventory shrinkage.
- Utilize skills as a team player to help grow the store, the brand, and continuously provide constructive and positive feedback to one another.
- Ability to drive sales by understanding/explaining merchandise to the customer.
- Demonstrate accuracy and efficiency at point of sale.
- Demonstrate ownership and accountability.
- Hire, train, and coach a store staff of qualified employees.

Qualifications

- Have excellent selling skills.
- Possess knowledge of a POS system to ring up sales.
- Have experience in the retail industry, customer service, and inventory control.
- Demonstrate a professional image in words, actions, and appearance.
- Like challenges and strives to exceed goals.
- Are dedicated, punctual and responsible.
- Are self‑motivated.
- Demonstrate ethical behavior and take pride in work quality.
- Are solution oriented.
- Demonstrate leader in a team environment.
- Have a high energy level and are self‑confident.
- Articulate and are comfortable in group settings.
- Are able to persuade others to verbally express themselves.
- Embrace a hands‑on leadership role.
- Possess strong operational skills and attention to detail.
- Possess an ability to multi‑task and manage all aspects of a retail operation.




- Can take direction from many sources and execute action.
- Possess an ability to solicit customer feedback and be “close” to the business.
- Pro‑actively seek solutions to market/store conditions.
- Able to work a flexible schedule including nights and weekends.
- High School Diploma or GED required.
- Able to stand, move around the store, lift/push product that weigh up to 35 pounds, and use a ladder to complete job duties.
- At least one year of previous retail management experience.

Perks & Culture

- Our employees matter. As a people‑focused business, we work hard to provide meaningful rewards and development opportunities for our employees, recognizing performance, and creating a supportive working environment for them, wherever they are based.
- Vibrant culture. We are committed to a diverse and rich culture, welcoming people from all walks of life. Our long‑standing commitment to diversity and inclusion empowers us to bring our authentic selves and unique differences to work every day.
- Socially responsible. We want to minimize our products' impact on the environment and help create positive journeys worldwide. We do this by creating the best products using the most sustainable and innovative materials, methods, and models.

Equal Opportunity Employer

Samsonite is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.

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📌 Store Manager (Vaughan)
🏢 Samsonite
📍 Vaughan