Position Details What You Will Do: Reporting to the Director, the Auto Physical Damage Image Desk is responsible to build, review and approve estimate assignments.

Build, review and approve incoming photo image-based estimate assignments from policyholders and repair shops.

Review of claims details to ensure correct information is recorded on the appraisal.

Negotiate costs with repair facilities.

Provide advice to the Auto PD adjusters when exceptions are encountered.

Upon request, provide total loss vehicle evaluations.

Upon request, provide evaluation of stolen and unrecovered vehicles.

Support the coordination of internal and external appraisal resources to ensure assignments are dispatched for non-drivable vehicles, in a timely fashion.

Confirm applicable coverages and appraisal information is correct and that dispatched assignments include correct vehicle, shop,



and policyholder information.

Assist with training of internal appraiser Associates by providing guidance and training to newly hired or promoted Associates.

Support Auto PD adjusters by being available as a resource to assist with technical auto damage information.

Who You Are: Two years of experience in an insurance appraisal or body shop estimating role. GAA Appraiser Certification (mandatory) Post-secondary diploma/degree, or industry experience as an equivalent. I-Car courses and/or automotive trades schooling is an asset.

Automotive knowledge of vehicle construction, repair and damages analysis skills.

Evidence of investigative logic.

Evidence of negotiation skills.

📌 Image Desk Appraiser Mississauga
🏢 CAA Club Group
📍 Mississauga