Explore a full time prospect as a Bilingual Customer Accounts Associate at Toyota Financial Services in Markham, Ontario. This role is designed for individuals proficient in customer management and collections within a hybrid workplace.

As part of the Toyota Financial Services collections team, you will engage with customers to discuss account statuses and implement effective solutions for overdue payments. Your ability to communicate effectively in both English and French will be essential.

You must adhere to internal and regulatory compliance while working towards minimizing losses and enhancing customer relations.

Key Responsibilities:
Handle collections calls with a customer-centric approach
Ensure adherence to compliance guidelines and policies




Mitigate loss exposure through effective service
Document account interactions accurately
Collaborate with teams to resolve complex accounts

Requirements:
Fluency in both English and French required
2+ years of relevant experience preferred
Solid organizational and negotiation skills
Proficient in Microsoft Office and CRM software
Ability to work independently and manage workloads

Bring your expertise in bilingual communications and account management to Toyota Financial Services as a valued team member.
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📌 Hybrid Bilingual Accounts Associate Role Markham (Canada)
🏢 Toyota Credit Canada
📍 Canada