Deliver top-tier technical support as an Enterprise Service Desk Analyst, focusing on infrastructure issues including servers and networks. This on-site role requires flexibility and commitment to ensuring seamless operations.

This position involves first-line support for critical client systems, resolving issues promptly to maintain operational excellence. You will also assist in onboarding new staff and manage various technical projects, demonstrating a proactive approach.

In office presence may be required, often on short notice, necessitating adaptability in a agile work environment.

Key Responsibilities:
Provide first-line technical support for customers
Configure workstations for onboarding recent employees




Manage and administer servers and cloud environments
Assist with IT projects and system enhancements
Document issues and create knowledge base articles

Requirements:
Minimum two years in managed services support
Post-secondary education in IT or related field
CompTIA A+, Network+, and Security+ certifications preferred
Expertise in Microsoft Office 365 and Azure
Robust knowledge of networking concepts and technologies

Utilize your technical skills and commitment to excellence as you support infrastructure reliability for clients.
J-18808-Ljbffr

📌 Technical Support Analyst For Infrastructure Winnipeg
🏢 Recrute Action
📍 Winnipeg