Job Details Location: Yonge/Bloor, Toronto (Hybrid - 3 days WFH) Salary: $50K-$60K plus annual bonus Hours: Monday to Friday, adaptable start time, 37.5 hours per week Note: This is not a call centre position.

Our client is seeking a motivated and organized Bilingual Customer Service Coordinator to add to their growing team.

In this role, you will provide exceptional support to current and prospective members and students, ensuring smooth course administration and effective communication across teams.

Responsibilities: Respond promptly to phone calls and email inquiries from members, students and prospective students Provide accurate information regarding courses, registration,



and updates Liaise with instructors regarding course offerings and logistics Process invoices and assist with billing inquiries Support course implementation strategies and administrative processes Provide general administrative support for course management Perform any other duties as required to support the team Qualifications: Fluent in both French and English (written and verbal) Minimum 3 years of customer service experience Previous experience supporting members, students or skilled associations preferred Post-secondary education Superior working knowledge of MS Office Please note: The selected candidate will undergo a criminal check.

📌 3113222 Bilingual Customer Service Coordinator Yonge/bloor, Toronto Hybrid 3 Days Wfh
🏢 BlueSky Personnel Solutions
📍 Toronto