Job Description Job Title: Business Analyst AEM Web Publishing & Web Content Management JIRA & Confluence Hybrid: 4 Days a Week in Office Primary Skills: Business Analysis AEM Web Publishing JIRA Confluence Experience Required: 5+ years of experience working in an online/digital setting.

Responsibilities: Support the rapid delivery of requests to website properties, including: Business as usual content changes Marketing campaigns Corporate initiatives Regulatory changes Rate changes Other requests Assess client requests in JIRA by understanding: Business requirements Impact to clients and customers Alignment to an integrated online experience Document and coordinate all request activities, including: Requirements Change order requests JIRA intake Tracking Project status reporting Communication As needed, coordinate deployment activities with Quality Engineer, Delivery Management, Business/Marketing partners,



and support teams to ensure successful delivery.

Align work activities to support priorities as defined by requestors.

Ensure deliverables meet quality objectives.

Communicate status and provide timely escalation of issues.

Participate in daily meetings: Backlog refinement Pod huddle Other meetings Participate in quarterly Program Incrementation sessions to support roadmap and Business'' OKRs.

Manage relationships with key partners: Marketing Product Groups Technology partners Change Management Incident Management External partners Represent Content Publishing team as a subject matter expert.

Provide a skilled, consistent, and positive client experience.

Help to review, improve, and document processes.

📌 Business Analyst – Aem Web Publishing & Web Content Management Toronto
🏢 Astra North Infoteck
📍 Toronto