Elevate customer experiences as the Implementation Team Lead at Euna Solutions. Split your time between team leadership and direct client onboarding while managing SaaS implementations.

As the Team Lead, Skilled Services, you will motivate and guide your high-functioning Implementation Team. Responsibilities include leading a team, overseeing the onboarding process, and ensuring successful transitions from sales to adoption. You will perform project management activities, engage in cross-functional collaboration, and enhance client satisfaction throughout.

Key Responsibilities: • Serve as primary contact for client onboarding • Conduct kickoff meetings and gather requirements • Manage project communication and evaluate risks • Customize product configurations to meet client needs • Develop and deliver training sessions on SaaS products

Requirements: • Bachelor's degree in a relevant field • 4+ years in client-facing roles, preferably SaaS • Solid communication and collaboration skills • Technical aptitude for recent software applications • Advanced problem-solving and analytical skills

Lead a dedicated team while ensuring exceptional client service with Euna Solutions. #J-18808-Ljbffr

📌 Implementation Team Lead At Euna Solutions Winnipeg
🏢 Euna Solutions
📍 Winnipeg