Executive Technology Support Analyst – Toronto, ON

Provide executive and workplace technology support to senior leaders, meeting spaces, and collaborative environments.

Responsibilities

- Executive Technology Support
- Deliver white‑glove support to senior leadership and executive assistants.
- Prepare executive offices and meeting spaces for high‑profile meetings.
- Provide rapid response troubleshooting for executive technology issues.
- Support laptops, mobile devices, docking solutions, displays, printers and collaboration tools.
- Build trusted relationships through professional communication and proactive support.
- Ensure technology readiness before executive meetings, leadership events and board‑related activities.

- Meeting Technology Operations

- Support and maintain meeting room technology across corporate offices.
- Provide operational support for Microsoft Teams Rooms and connected AV equipment.
- Troubleshoot audio, video, content sharing, displays, cameras, microphones and room scheduling.
- Support room booking panels, digital signage solutions and collaboration technologies.
- Perform room readiness checks and proactive inspections to minimize disruptions.
- Coordinate repairs and vendor escalations.
- Maintain documentation, room inventories and support procedures.

- Meeting Room Deployments & Technology Projects

- Assist with deployment and implementation of meeting room technology solutions.
- Support installation, configuration, testing and validation of collaboration technologies.
- Coordinate with facilities teams, vendors and internal technology teams during deployments.
- Participate in room commissioning,



acceptance testing and post‑deployment support.
- Assist with technology refresh programs and workplace technology upgrades.
- Support hardware lifecycle activities for meeting room and executive technologies.

- Service Operations & Continuous Improvement

- Identify recurring issues and recommend service improvements.
- Contribute to operational documentation, knowledge articles and support guides.
- Participate in pilot programs and testing of new collaboration technologies.
- Support service standardization and operational excellence initiatives within the Digital Employee Experience organization.

Experience & Skills

- College diploma or university degree in Information Technology, Computer Systems Technology, Audio‑Visual Technology or related field.
- 3–5+ years of experience supporting workplace technologies, executive technology environments or meeting room technologies.
- Experience supporting senior leaders and high‑visibility business meetings.
- Experience providing onsite technical support in corporate office environments.
- Experience supporting Microsoft Teams Rooms, Microsoft 365 and Microsoft Teams.
- Experience with Windows 11 devices and peripherals.
- Experience with audio and visual conferencing technologies.
- Experience with room booking and scheduling systems.




- Experience with digital signage solutions.
- Experience with display technologies and presentation systems.
- Experience with executive office technology environments.
- Basic networking and connectivity troubleshooting.
- Robust customer service orientation and executive presence.
- Excellent verbal and written communication skills.
- Strong attention to detail and organizational skills.
- Ability to remain calm and effective during high‑pressure situations.
- Ability to manage multiple priorities while maintaining high service standards.
- Experience supporting Microsoft Teams Room deployments preferred.
- Experience with Crestron technologies preferred.
- Experience supporting executive boardrooms and leadership meeting spaces preferred.
- Familiarity with Microsoft Intune and modern device management preferred.
- Experience working with third‑party AV vendors and system integrators preferred.
- ITIL Foundation certification preferred.
- CTS certification or equivalent AV industry experience preferred.

Compensation

The rate for this position is $30.00 – $40.00 per hour, depending on geography, skills, education, experience and other qualifications.

Equal Opportunity Employer

CompucomStaffing is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium businesses. Visit for more information.

Accessibility: Compucom welcomes and encourages applicants with disabilities. Accommodations are available on request for candidates participating in the recruitment process.

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📌 Executive Technology Support Analyst (Toronto)
🏢 Compucom Staffing
📍 Toronto