Elevate iA's digital landscape as a Salesforce Support and Automation Specialist. You'll troubleshoot and enhance user experiences while driving automation to streamline business processes.
In this role, you're expected to utilize your 5 years of Salesforce experience to manage user support effectively and lead training sessions for current implementations. You'll work closely with the Associate Director, rallying the team for successful project deliveries. Your expertise in low code/no code solutions will play a significant role in transforming operational efficiency.
Key Responsibilities:
• Lead daily Salesforce user support and troubleshooting
• Provide training for current enhancements and features
• Collaborate with leadership on project delivery priorities




• Guide onboarding and offboarding of Salesforce team members
• Create practical automation solutions across various tools
Requirements:
• 5 years of experience in Salesforce administration
• Proven relationship-building skills with diverse teams
• Capability to coach and mentor effectively
• Experience in creating meaningful reports and automations
• Solid ownership and operational mindset in Salesforce tasks
Bring your skills in Salesforce and automation to iA and make a significant impact.
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📌 Salesforce Support And Automation Specialist Toronto
🏢 iA Financial Group (Industrial Alliance)
📍 Toronto