Full Time – Grand Rapids, MI

Zagers is West Michigan’s premier pool and spa company, and we’re looking for a Sales Professional to join our retail team. We’re seeking someone who excels at building relationships, communicates clearly and confidently, and has a passion for learning and continuous improvement. The ideal candidate works well collaboratively with teammates, managers, and other departments, ensuring that every customer receives the best experience possible from first interaction to final sale. Experience with big‑ticket sales is a strong plus.

If you’re motivated, customer‑focused, and ready to grow with a respected local company, we’d love to hear from you!

Responsibilities
Greet and direct customers in a friendly, qualified way
Build customer relationships
Actively engage in selling above ground pools, spas and other items promoted by Zagers
Provide accurate information (product features, pricing, after‑sales services)
Help retail team grow in‑store sales
Complete water testing
Conduct inventory counts and restock shelves
Utilize technology to complete activities and tasks
Answer phone calls, return messages and promptly nurture leads




Follow store procedures
Assist Store Manager and Sales Manager as needed
Continuously learn new products and processes
Other duties as assigned

Qualifications
Proven work experience as a Retail Sales Representative, Associate or similar role
Understanding of the retail sales process
Basic math skills
Track record of achieving sales quotas
Excellent communication skills, capable of building trusting relationships
Ability to perform in quick‑paced environments
Problem‑solving competence
Ability to lift up to 50 lbs of product
Ability to stand for long periods of time
Desire to work with customers on a consistent basis
Flexibility to work at various locations
High‑school degree

Perks
Competitive salary based on experience
Opportunities for bonuses and commission
5‑day work week, no Sundays and reduced winter hours

Compensation: $40,000.00 – $65,000.00 per year

Core Values
Acts with Integrity
Looks & Acts Professional
Services the Customer Above All Else
Works as a Team
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📌 Retail Sales Professional Grand Rapids
🏢 Zagers Pool
📍 Grand Rapids