Deliver top-tier technical support as an Enterprise Service Desk Analyst, focusing on infrastructure issues including servers and networks. This on-site role requires flexibility and commitment to ensuring seamless operations.

This position involves first-line support for critical client systems, resolving issues promptly to maintain operational excellence. You will also assist in onboarding current staff and manage various technical projects, demonstrating a proactive approach. In office presence may be required, often on short notice, necessitating adaptability in a agile work environment.

Key Responsibilities:



• Provide first-line technical support for customers • Configure workstations for onboarding new employees • Manage and administer servers and cloud environments • Assist with IT projects and system enhancements • Document issues and create knowledge base articles

Requirements: • Minimum two years in managed services support • Post-secondary education in IT or related field • CompTIA A+, Network+, and Security+ certifications preferred • Expertise in Microsoft Office 365 and Azure • Strong knowledge of networking concepts and technologies

Utilize your technical skills and commitment to excellence as you support infrastructure reliability for clients. #J-18808-Ljbffr

📌 Technical Support Analyst For Infrastructure Winnipeg (Canada)
🏢 Recrute Action
📍 Canada