Experience luxury like never before as a VIP and Luxury Booking Specialist at Fairmont Banff Springs. You will handle unique multi-property reservations and cater to elite clientele in a breathtaking setting.
This full time, permanent role demands high emotional intelligence and exceptional organizational skills while coordinating bookings across Canada’s Western Mountain Collection. You'll not only book rooms but also craft personal journeys that reflect guests’ lifestyles and desires.
Key Responsibilities:
• Coordinate complex multi-property stays for VIP guests
• Serve as primary liaison for luxury travelers
• Anticipate guest needs to surpass their expectations
• Manage updates for seamless check-in and check-out
• Resolve issues discreetly while maintaining brand integrity
Requirements:
• Previous experience in luxury venues or concierge services
• Proven ability with VIP clientele
• Understanding of global travel trends in luxury
• Discretion in handling sensitive guest information
• Familiarity with reservation systems is valuable
Bring personalized luxury service to life at Fairmont Banff Springs.
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