Lead the modernization of geotechnical monitoring at a public sector ministry. Drive service design initiatives encompassing data collection, analysis, and improvement for critical geotechnical information.

We are seeking an experienced Senior Service Designer to enhance the Geotechnical Instrumentation Monitoring Program. You will lead key activities through research and design phases, focusing on creative methods to gather and leverage geotechnical data effectively. Collaborating with various stakeholders, you will utilize evidence-based research to optimize processes and contribute to timely, risk-informed decision-making.

Key Responsibilities:



• Define discovery objectives and establish research goals • Conduct user research and process mapping sessions • Analyze findings and present to project sponsors • Design and facilitate an opportunities workshop • Finalize service design artefacts for implementation

Requirements: • Senior-level experience in process mapping/design • Proven track record in complex service design engagements • Solid workshop facilitation and planning experience • Expertise in producing journey maps and personas • Ability to translate research into actionable outcomes

Contribute to transforming geotechnical data management through cutting-edge service design and research. #J-18808-Ljbffr

📌 Senior Service Designer For Geotechnical Projects Winnipeg
🏢 Webster Apps
📍 Winnipeg