Lead a vibrant sales culture at Michaels in CAL-EAST HILLS, Alberta. Drive sales results and enhance customer experiences through effective coaching and operations management.
As a Sales Manager, you will guide teams to achieve key performance indicators while ensuring adherence to brand standards and operational procedures. Your role involves modeling exceptional customer engagement and overseeing service operations, including front-end activities and in-store programs. This position is vital for promoting a high-performance retail environment in the store.
Key Responsibilities:
• Assist Store Manager in enforcing Standard Operating Procedures
• Coach best-in-class customer experience practices




• Manage front-end service and operational execution
• Oversee Loyalty Rewards Program and customer engagement
• Ensure efficient use of POS systems for transactions
Requirements:
• 3+ years in retail leadership
• Experience in coaching and team development
• Strong knowledge of sales operations and customer service
• Ability to work flexible hours, including weekends
• Effective in high-paced environments
Elevate customer service and sales performance by leading a agile team at Michaels.
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📌 Sales Manager at Michaels in Alberta (Calgary)
🏢 The Michael's Companies
📍 Calgary