Join Waste Connections of Canada as a Agile Bilingual National Accounts Coordinator, where your organizational skills will be crucial in enhancing customer relations. This role engages with clients to deliver comprehensive support throughout their service journey.
Acting as the main contact for customers, you will resolve inquiries and concerns, manage account activities meticulously, and identify upselling opportunities. By fostering collaboration with sales teams, you will play a critical role in maintaining customer satisfaction and service enhancements.
Key Responsibilities:
• Address inquiries through skilled email exchanges
• Help customers understand service features and pricing
• Accurately document service transactions and inquiries




• Create accounts by defining service specifications
• Act as an advocate to resolve customer concerns
Requirements:
• Must hold a High School Diploma or equivalent
• Relevant experience in a customer service setting preferred
• Must be bilingual in English and French
• Excellent written and verbal communication skills
• Familiarity with CRM tools, especially TRUX
Showcase your bilingual communication skills and service orientation in this key role at Waste Connections of Canada.
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📌 Dynamic Bilingual National Accounts Coordinator Vaughan
🏢 Waste Connections of Canada
📍 Vaughan