Working with one of our top financial clients, this role calls for a Business Systems Analyst – Chatbot Implementation/AI Projects. This position involves supporting a cutting-edge chatbot project within the Capital Markets domain, working closely with FX traders and pricing systems to enhance user engagement and process automation.

Pay rate range (CAD): $60.00/hr – $65.00/hr

Responsibilities
Engage with FX traders and Capital Markets stakeholders to gather comprehensive requirements
Translate business needs into chatbot workflows and feature specifications
Manage user stories and track progress using JIRA
Develop and maintain detailed documentation in Confluence, covering chatbot behaviors and system integration points
Collaborate with technical teams to ensure seamless chatbot implementation and deployment

Desired Skill-Set
Solid conceptual understanding of Large Language Models (LLMs), Rule-Based Systems (LLPs), and agentic AI design (hands-on experience not required)
Familiarity with Foreign Exchange (FX) workflows and trading processes
Experience with conversational interfaces and user-facing trade execution platforms
Previous Business Systems Analyst experience in banking, FX,



or capital markets settings
Proficiency in creating process flow diagrams and documentation

Nice to Have
Basic SQL knowledge
Solid communication skills with the ability to articulate technical concepts
Banking industry experience with AI and LLM knowledge
Curiosity about data flows and AI model behaviorAbility to effectively communicate complex technical topics during interviews

BeachHead is an equal opportunity agency and employer. We advocate for our candidates and welcome applicants regardless of race, color, religion, national origin, sex, age, or physical or mental disability. BeachHead or our clients may use technology-enabled tools, including automation and artificial intelligence (AI), to support parts of the recruitment process such as resume screening, application management, and candidate matching. These tools assist our recruiters and our clients, and do not replace human decision-making. This job posting represents a current or anticipated vacancy. The position may be filled at any time, and the posting may be removed without notice once the role has been filled.
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📌 Business Systems Analyst – Chatbot Implementation/ai Projects Toronto
🏢 BeachHead
📍 Toronto