Shape the customer journey as the Credit Card Manager at Momentum Financial Services Group. Focus on driving performance through creative customer acquisition strategies in a hybrid work setting.
This pivotal role involves overseeing the credit card product portfolio's growth and profitability. Collaborate effectively with various teams across marketing, operations, and retail to enhance customer engagement and streamline processes. Your expertise in analytics will contribute to improving funnel performance and operational excellence in a rapid-paced workplace.
Key Responsibilities:
• Drive acquisition strategies in collaboration with marketing and retail
• Optimize customer engagement through targeted campaigns
• Analyze performance data to diagnose and resolve issues




• Improve frontline effectiveness with training and tools
• Enhance operational execution to reduce customer journey friction
Requirements:
• 7+ years in the financial services sector with credit card experience
• Strong analytical capabilities for root cause analysis
• Proven ability working with retail teams
• Familiarity with acquisition channels for campaign optimization
• History of managing KPIs for enhanced business performance
Leverage your problem-solving skills and passion for customer activation to drive Momentum's credit card initiatives forward.
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📌 Momentum Financial Credit Card Manager Toronto (Canada)
🏢 Momentum Financial Services Group
📍 Canada