Elevate seller performance as a Marketplace Operations Specialist with Walmart in Mississauga, Ontario. You'll analyze KPIs and enhance customer service while building strong seller relationships.
Walmart seeks a dedicated Marketplace Operations Specialist dedicated to improving seller performance metrics. This role emphasizes collaboration, monitoring seller KPIs, and addressing customer inquiries for superior service. Leverage your analytical skills to design creative reporting processes and continuously enhance operations.
Key Responsibilities:
• Analyze seller performance against key KPIs
• Build relationships with Marketplace sellers for performance improvements
• Manage the seller dispute and reimbursement processes
• Collaborate on eCommerce projects with internal teams
• Iterate future Marketplace operations processes and reporting
Requirements:
• Bachelor’s Degree in a relevant field
• 1-3 years in operations or logistics management
• Experience in Retail Merchandising or eCommerce is beneficial
• Proficient in Microsoft Excel and PowerPoint
• Strong analytical skills for data-driven recommendations
Bring your expertise in operations and analytics to Walmart's Marketplace team in Mississauga.
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