Elevate HR operations leadership with Pratt & Whitney Canada as a Senior Supervisor in Longueuil. Drive team performance and ensure high-quality HR support across operations.
The Senior Supervisor, HR Operations, is vital to the leadership team within Pratt & Whitney Canada's Shared Services environment. You will oversee daily HR operations, enhancing customer-facing services for employees and managers. This role demands extensive experience in HR operations and solid leadership skills to align team objectives with strategic company goals.
Key Responsibilities:
• Lead People Services Operations execution and performance
• Monitor and improve service level agreements and KPIs
• Oversee workforce planning activities and recruitment




• Serve as the escalation authority for complex HR cases
• Present service delivery performance results to leadership
Requirements:
• 5+ years in HR Operations or Shared Services
• Bachelor's degree in HR or related field
• Master’s degree preferred
• Strong knowledge of Workday HCM and ServiceNow
• Proven ability to manage service delivery performance
Drive operational excellence and team development to support HR innovation at Pratt & Whitney Canada.
#J-18808-Ljbffr

📌 Senior HR Supervisor at Pratt & Whitney (Longueuil)
🏢 Pratt & Whitney
📍 Longueuil