Join Royal Unibrew Canada as a Customer Service Manager, focusing on delivering exceptional service across On Premise and Retail channels. Drive customer satisfaction and manage a dedicated team while supporting sales initiatives.

In this role, you'll lead the customer service function, ensuring effective resolution of inquiries and fostering meaningful relationships. You'll collaborate with sales to enhance customer onboarding and retention activities while handling performance evaluations against key objectives. Your strategic input will be crucial for maintaining a high-performing team and improving service processes.

Key Responsibilities:



• Lead the customer service team across service channels • Handle customer complaints and inquiries proficiently • Coach and develop team members for success • Support sales objectives through effective account management • Identify process improvements to enhance customer service

Requirements: • 4–7 years in customer service or sales-related roles • Experience in leading and developing teams • Solid problem-solving and prioritizing abilities • Track record of achieving service and operational goals • Relevant Bachelor's degree or equivalent experience

Drive Royal Unibrew's customer service excellence with your leadership and operational skills. #J-18808-Ljbffr

📌 Customer Service Manager Role At Royal Unibrew Winnipeg (Canada)
🏢 Royal Unibrew
📍 Canada