Join Concentrix in Belleville as a Tech Support Customer Service Representative and make a difference in customer experiences. Provide expert support to clients facing software and technical challenges.
This in office position requires you to assist customers by answering inquiries, resolving technical issues, and correcting billing discrepancies. As part of an award-winning Fortune 500 company, your role will be vital in delivering outstanding service and forming solid customer relationships. Solid empathy and communication skills are essential for successful interactions.
Key Responsibilities:
• Provide responsive inbound support for customer inquiries
• Troubleshoot technical issues related to software
• Correct any billing concerns with efficiency




• Create positive customer experiences with effective communication
• Assist in guiding users through tech problems
Requirements:
• Minimum of 1 year experience in customer service
• Excellent listening and communication skills
• Availability required on weekdays and weekends
• Capable of smooth multitasking in dynamic settings
• Eagerness to learn about technical tools and platforms
Grow your career with Concentrix while making a tangible impact on customer satisfaction.
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📌 Tech Support Customer Service Representative Belleville
🏢 Minacs
📍 Belleville