Enhance your IT skills as a Technician in office support, providing crucial Level 1 and 2 assistance. Work with workstations, software, and more while fostering a supportive user workplace.
We are seeking a skilled IT Support Technician with a minimum of 4 years' experience. Your role will involve helping users with software, access issues, and videoconferencing tools. Additionally, you will install desktops and work with ITSM tools for incident management and documentation.
Key Responsibilities:
• Provide Level 1 and 2 technical support for various office tools
• Install and configure physical and virtual desktops
• Process incidents using ITSM tools efficiently
• Assist users with software and access-related issues
• Troubleshoot top-level IT issues including network and VPN
Requirements:
• Diploma of Collegial Studies in computer technology
• 4 years of experience in IT support roles
• Proficiency with Windows 11 and O365
• Familiarity with ITSM ticketing systems
• Strong problem-solving and user support skills
Combine your expertise in IT with hands-on support experience to excel as a Technician in a energetic office workplace.
J-18808-Ljbffr

📌 It Support Technician For Office Operations Quebec City
🏢 COFOMO
📍 Quebec City