Support exceptional customer journey at SUNPAN as a Customer Account Representative by managing orders and addressing client needs successfully.
This position focuses on providing stellar customer service while maintaining accounts and processing orders efficiently. You’ll need at least three years in customer relations, showcasing outstanding organizational skills and a proactive mindset. The role involves monitoring order statuses and collaborating across teams for a seamless experience.
Key Responsibilities: • Manage customer accounts within designated areas • Respond effectively to customer inquiries • Accurately enter and process several orders • Track order progress and ensure timely delivery • Resolve customer conflicts with professionalism
Requirements: • 3 years of experience in customer service roles • Proficiency in MS Office is essential • Robust written and verbal communication skills • Organized with multitasking capabilities • Familiarity with SAP is a benefit
Contribute your expertise in account management and customer service to advance SUNPAN's mission in high-quality furnishings. #J-18808-Ljbffr