30 Jul
|
Pursuit Collection
|
Winnipeg
30 Jul
Pursuit Collection
Winnipeg
Elevate guest service as the Front Office Manager at Pursuit, overseeing essential front desk functions and a dedicated team. Manage guest experiences in a agile hospitality atmosphere.
In this hands-on leadership role, you will guide Front Desk Supervisors and Agents while ensuring a seamless operation. Your responsibilities encompass scheduling, training, and performance evaluations, while also addressing guest concerns and supporting effective cross-departmental coordination.
Key Responsibilities:
• Direct daily front office operations and guest interactions • Serve as Hotel Manager during specific absences • Lead effective training sessions for staff • Assess guest satisfaction and handle issues proactively • Support revenue management through upselling and inventory control
Requirements: • 5–7 years of relevant hospitality experience, with management experience required • Proven leadership and capacity to motivate a team • Excellent communication and organizational skills • Proficiency in administrative applications and property management systems • Must hold a valid Class 5 Driver’s License
This role demands a skilled with a solid commitment to service and team engagement. #J-18808-Ljbffr
📌 Hospitality Front Office Manager Position Winnipeg
🏢 Pursuit Collection
📍 Winnipeg