Nail Boutique and Spa Corp.

478 Dundas Street W, unit 3

Oakville ON L6H 6Y3

Job title

spa manager - full time position

Job duties

Oversee daily operations, assign team daily tasks.

Lead by example in delivering excellent customer service, take on other tasks as needed to support the store success.

Manage, respond to inquiries to complaints, handle escalated customer concern professionally.

Assist with sales, inventory, and promotions.

Mentor, coach recent hired staff.

Maintain spa standards - ensuring equipment, rooms, service areas are always ready.

Requirements

Post secondary education, preferably in business or a related field.

At least 3 years of experience in Spa, wellness,



or hospitality setting.

Solid understanding of store operation, product knowledge, spa services.

Solid problem-solving and communication skills (fluent English).

A calm, confident leadership style that help others thrive.

Physical requirements

Work location: in office.

Frequent walking and standing

Lift/reach up to 10kg.

Compensation

$36.00 per hour, Expected hours: 30 hrs per week.

Paid vacation.

Discounts on products, services.

Free parking.
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