Elevate the onboarding experience for clients as a Team Lead, Qualified Services at Euna Solutions in Oakville, ON. This hybrid role involves team leadership and direct client implementation management.

In this position, you will balance leadership duties with hands-on involvement in customer onboarding. You'll lead a team of Implementation Managers while serving clients by overseeing SaaS product configurations, project management activities, and facilitating smooth transitions from sales to adoption. Collaboration is key as you work with internal teams to enhance client satisfaction and operational efficiency.

Key Responsibilities:



• Manage client onboarding and requirements gathering • Oversee project management and risk evaluations • Customize SaaS product configurations and workflows • Lead cross-functional collaboration with teams • Develop and deliver client training and documentation

Requirements: • Bachelor’s degree in relevant field or equivalent experience • 4+ years in client-facing implementation roles • Advanced knowledge of software implementation processes • Solid communication and interpersonal skills • Proficient in Excel, data analysis, and reporting

As a Team Lead, enhance your skills in implementation management while supporting the growth and success of clients at Euna Solutions. #J-18808-Ljbffr

📌 Implementation Team Lead At Euna Solutions Winnipeg (Canada)
🏢 Questica
📍 Canada