- Help our customers through the selling and renting of musical instruments and gear
- Define the individual needs of every customer and match those needs with the right combination of our products and services
- Demonstrate recommended products to customers and explain their features and benefits
- Answer telephone calls in a timely and skilled manner
- Follow up on product orders with customers and suppliers
- Use our common sense approach with customers to troubleshoot and solve problems
- Maintain in-depth and current knowledge of our products, policies and procedures
- Attend weekly staff meetings and periodic training sessions
- Merchandise store to create an inviting environment for customers to shop
- Participate in store maintenance, warehouse duties, and other related tasks
Sales Job Requirements
- Must be a musician who plays at least one instrument
- Must be able to work weekdays, weeknights and weekends
- Excellent verbal communication skills
- Positive attitude and steady composure
- Proven strong work ethic and commitment
- High levels of energy and enthusiasm
- Ability to excel in a fast-paced environmentAbility to lift and carry large boxes
- Ability to recommend solutions in a confident and assertive manner
- Good organizational skills and attention to detail
- Previous experience in retail or sales is an asset
Job Description - Guitar Tech
- Provide quality and timely repairs and maintenance to musical instruments or gear that was purchased from Long & McQuade
- Provide quality and timely repairs and maintenance to musical instruments or gear from our store demo stock and rental inventory
- Use our common sense approach with customers to troubleshoot and solve problems
- Answer telephone calls and follow up with customers in a timely and professional manner
- Maintain accurate and detailed computer records of all active repairs
- Follow up on parts orders with suppliers
- Assist co-workers in tracking repair related shipments to and from the store
- Maintain a clean and organized workplace
Guitar Tech Job Requirements
- Must have previous experience and training in the repair of musical instruments or gear
- Proven strong work ethic and commitment
- Ability to take initiative and work independently
- Positive attitude and steady composure
- Good organizational skills and attention to detail
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📌 Sales and Rentals Associate/Guitar Technician (Levis)
🏢 Long & McQuade Musical Instruments
📍 Levis
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