Become a vital part of Meridian's Morningside Branch as a Member Experience Representative, where your focus on service will enhance financial wellbeing for all members.
In this role, you will be responsible for assisting members with a focus on empathy and understanding, ensuring each encounter is handled with care. By positioning Meridian’s products to meet financial needs and addressing concerns effectively, you will play an essential role in fostering member loyalty and growth.
Key Responsibilities:
• Provide excellent service and empathize with Member needs
• Position products to support financial wellbeing
• Handle transactions accurately for superior Member experience
• Resolve issues autonomously and implement preventive strategies
• Collaborate with various departments for holistic Member support
Requirements:
• Experience in a customer-facing sales role
• High School diploma or relevant experience
• Robust computer proficiency and adaptability with software
• Excellent interpersonal and communication skills
• Willingness to work flexible hours, including weekends
Use your customer service expertise to enhance member experience at Meridian.
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📌 Member Experience Representative at Meridian (Toronto)
🏢 Meridian Credit Union
📍 Toronto