Pursuing a Career as an Account Manager, Business Flex means joining a agile team surrounded by experts. It also means taking charge of entrepreneur clients who contact Business Flex and handling referrals from our partners. You will grow your client portfolio while efficiently serving SME clients who seek remote advisory services. Through your passion for business development and your customer service experience, you will build trust-based relationships over the phone and develop our small to mid-sized business clientele. You will quickly become a trusted guide in all their financial projects.

Your selected candidate will be required to work in a hybrid model across our branches and business centers in the outstanding Quebec East & West region (Ste-Foy).

Your Role
Provide advisory services aligned with client needs
Analyze credit files, develop financing scenarios, and recommend appropriate solutions
Negotiate terms and conditions of agreements with clients
Implement and follow up on recommendations from various Bank specialists and subsidiaries to support profitable business development
Take ownership of your personal development, including improving your skills and expanding your knowledge of economic aspects related to SMEs





Your Team

Reporting to the Senior Director, Flex Business, you’ll collaborate daily with a team of 115 experts. This is a full-time role of 37.5 hours per week. The selected candidate must be available to work on a rotating schedule between 8 a.m. and 6 p.m., Monday to Friday. The schedule may vary based on operational needs. The person will work in a hybrid mode and must ensure a presence in our branches in the great Quebec East & West region (Ste-Foy).

Our team values everyone's passions and bold ideas. Whether it's helping our clients achieve their goals or supporting colleagues in doing what they love, we stand united. We count on each other to promote knowledge-sharing and mutual support.

Prerequisites
Holder of a university certificate, bachelor's degree, or master's degree
Minimum of three to five years of experience in business development
Experience in personal or (ideally) business financing
Knowledge of commercial products is an asset
Excellent teamwork and customer service abilities
Ability to work in a constantly changing environment
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📌 Acount Manager Business Flex Quebec City
🏢 National Bank of Canada
📍 Quebec City