Lead a vibrant selling workplace as the Sales Manager at Michaels in Okotoks, AB. Drive sales results and elevate customer experiences while managing daily store operations efficiently.
As a Sales Manager, you will shape a high-performing culture by overseeing service operations and enforcing brand standards. With a focus on mentorship and customer satisfaction, you'll support KPIs through effective leadership, ensuring adherence to operational procedures and compliance.
Key Responsibilities: • Assist Store Manager in enforcing Standard Operating Procedures • Model exemplary Customer Experience and ART of Selling behaviors • Provide Manager-on-Duty coverage and maintain service standards • Oversee in-store programs like custom framing and balloons • Train and develop team members across departments
Requirements: • 3+ years of retail leadership experience • Solid customer service and sales acumen • Well-versed in operational compliance and training • Ability to lift and carry up to 50 pounds • Flexibility to work diverse hours including weekends
Drive your leadership and customer engagement skills at Michaels in Okotoks, helping to create memorable experiences. #J-18808-Ljbffr