Elevate coaching excellence with EZRA as a Hybrid Coach Network Manager based in Toronto. Lead a coach community, ensure program success, and drive professional growth in a agile work setting.

In this pivotal role, you will report to the Regional VP and manage a segmented coach bench, assigning coaches to customer programs while providing vital support. You’ll partner with Customer Success Managers to ensure clarity and efficiency, overseeing performance metrics and adhering to compliance standards. Your leadership will also involve training new coaches and facilitating engagement across the coaching community.

Key Responsibilities:



• Manage the performance and health of your coach bench • Assign coaches to customer programs and ensure success • Drive session management and minimize missed sessions • Conduct coach training and orientation sessions • Maintain accurate coach records in operational dashboards

Requirements: • 3+ years’ experience in a delivery role • Experience with freelance coaching communities preferred • Excellent decision-making skills in rapid-paced settings • Ability to influence without direct authority • Comfort with ambiguity and change

Become a vital part of EZRAs growth by fostering an engaged and supported coaching community in Toronto. J-18808-Ljbffr

📌 Hybrid Coach Network Manager At Ezra Toronto (Canada)
🏢 Ezra
📍 Canada