Elevate your career as a Customer Success Engineer with Adobe Managed Services. This role focuses on client relationships and technical operations to achieve marketing goals using Adobe Experience Manager.
Adobe Managed Services seeks a tech-savvy, client-focused engineer. As a Customer Success Engineer, you will partner with 5 to 7 strategic clients, leveraging expertise in AEM and cloud solutions. Your role involves building relationships, solving technical issues, and supporting customer satisfaction.
Key Responsibilities:
• Manage strategic client relationships to drive value realization
• Interact with clients to understand technical requirements
• Solve technical issues and implement resolutions swiftly
• Guide clients in utilizing Adobe technology for success
• Collaborate with internal teams to meet mutual objectives
Requirements:
• Must achieve Canadian Government Top Secret security clearance
• Hands-on experience with Adobe Experience Manager (AEM)
• Proficiency with AWS, Azure, or GCP cloud services
• Front-end development skills in JavaScript and CSS
• Experience with operational monitoring tools like Current Relic
Drive client success and technical excellence as a trusted advisor at Adobe.
J-18808-Ljbffr
📌 Customer Success Engineer At Adobe Ottawa (Canada)
🏢 Adobe
📍 Canada