Role Title:Support Representative, Shipment ResolutionLocation:Mississauga, ON, CanadaShift:Monday to Friday, Float – Various Shifts as Assigned, 20 hours per weekPay Rate:$21.56 per hourResponsibilitiesContact customers or colleagues to obtain and enter package information or resolve delivery issuesScan, sort, and reorganize undelivered freight and process freight damagesPrepare packages for redelivery (tracking data, labels, repackaging, etc.)Inspect damaged packagesUse computer applications (i.E., Salesforce)



to track completed customer shipments and review and close case logsAudit arrivals and communicate any delays to the Unit Manager and Regional Retail ManagerExperience 3 months experience in customer serviceSkillsOperations ManagementOperations PlanningOperations ProceduresShipping and Receiving OperationsPhysical EffortsPhysical strength – Lifting/Lowering up to 70 poundsStandingSittingWalkingVisual strainSortingWrist movementsLanguage Requirement Proficiency in English is required for this position due to the frequent communications that must be conducted in English with various stakeholders.Posting Details Working Conditions:Retail Center Environment; Warehouse EnvironmentEqual Opportunity Statement Purolator is an equal chance employer committed to diversity and inclusion. We welcome all qualified applicants and provide accommodations during the recruitment process upon request.Job Segment Shipping and Receiving, Customer Service Representative, Operations, Customer Service#J-18808-Ljbffr

📌 Ops Support Rep Shipment Resolution Msga East - C$21.6 An Hour - Part Time (Mississauga)
🏢 Purolator
📍 Mississauga