Shape the future of emergency communications as a Senior IT Business Analyst with E-Comm. Focus on transforming business requirements into tech solutions in a energetic public safety workplace.
You will be integral to E-Comm’s mission in delivering crucial services as part of the Technology Services PMO team. Your role encompasses gathering stakeholder requirements, analyzing existing processes, and proposing enhancements to improve operational efficiency. Enhance collaboration between technical and non-technical teams for optimized project execution.
Key Responsibilities:
• Align business objectives with stakeholder engagements for clarity
• Document detailed processes and functional requirements




• Create consistent processes for incident reporting and analysis
• Define asset management and capacity planning needs
• Develop patch management strategies with key performance indicators
Requirements:
• 7+ years in IT Business Analyst roles
• Relevant degree or equivalent experience
• Preferred business analysis certifications
• Maintain required Police Security Clearance
• Familiarity with Genesys preferred
Join E-Comm and leverage your analytical skills for improving public safety communications.
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📌 Senior Business Analyst E Comm Technology Services Vancouver
🏢 E Comm 9 1 1 | Emergency Communications for British Columbia
📍 Vancouver