Lead cutting-edge strategies for top-tier clients at VML, part of WPP, as a Senior Experience Strategist. Enhance customer interactions through omni-channel marketing and strategic relationship building.

In this senior role, you will drive the vision for customer experiences and lead extensive CRM strategies. Your experience in digital ecosystems and strategic leadership will guide multi-disciplinary teams to foster deep loyalty and maximize client value. This is a unique chance to make impactful changes in a energetic agency.

Key Responsibilities:



• Define strategic frameworks for customer interactions • Architect omni-channel CRM strategies for diverse touchpoints • Lead cross-functional teams for seamless execution • Synthesize advanced research to inform strategies • Champion data-driven planning using top CRM platforms

Requirements: • 7+ years in CRM or experience strategy roles • Expertise in digital marketing and engagement strategies • Proficiency in leading CRM platforms and analytics tools • Robust executive communication and storytelling skills • Proven leadership in cross-functional team environments

Leverage your strategic planning and CRM mastery to elevate brand experiences and drive impactful results for VML. #J-18808-Ljbffr

📌 Senior Experience Strategist At Vml Winnipeg
🏢 Bav Group México
📍 Winnipeg