Elevate client outcomes as a Senior Consultant focused on Dynamics 365 Customer Engagement with BDO Canada. This full time role emphasizes post-implementation support and proactive advisory services.

Join BDO Canadas agile Solution Operations practice as a Senior Consultant for Dynamics 365. In this client-facing position, you will provide expert advice on improving client efficiency, adoption, and ROI. Your role will involve delivering remote support and formulating best practices, contributing to repeatable service offerings while leveraging your expertise in both Dynamics 365 CE and Power BI.

Key Responsibilities:



• Own client outcomes related to ROI and efficiency • Lead health checks and strategic roadmap discussions • Provide technical guidance on model-driven apps • Conduct escalation-level troubleshooting and root cause analysis • Collaborate with teams to enhance support offerings

Requirements: • 7+ years supporting Dynamics 365 Customer Engagement • 3+ years of senior Power BI experience • Microsoft certifications in relevant technologies • Working knowledge of Dataverse and Microsoft cloud • Solid communication skills for technical guidance

Drive significant client outcomes with your expertise in Dynamics 365 and elevating their business processes. J-18808-Ljbffr

📌 Senior Consultant For Dynamics 365 Ce Toronto
🏢 BDO Canada
📍 Toronto