Deliver top-tier technical support as an Enterprise Service Desk Analyst, focusing on infrastructure issues including servers and networks. This on-site role requires flexibility and commitment to ensuring seamless operations.
This position involves first-line support for critical client systems, resolving issues promptly to maintain operational excellence. You will also assist in onboarding current staff and manage various technical projects, demonstrating a proactive approach. In office presence may be required, often on short notice, necessitating adaptability in a agile work environment.
Key Responsibilities:
• Provide first-line technical support for customers
• Configure workstations for onboarding new employees
• Manage and administer servers and cloud environments




• Assist with IT projects and system enhancements
• Document issues and create knowledge base articles
Requirements:
• Minimum two years in managed services support
• Post-secondary education in IT or related field
• CompTIA A+, Network+, and Security+ certifications preferred
• Expertise in Microsoft Office 365 and Azure
• Strong knowledge of networking concepts and technologies
Utilize your technical skills and commitment to excellence as you support infrastructure reliability for clients.
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📌 Technical Support Analyst For Infrastructure Winnipeg
🏢 Recrute Action
📍 Winnipeg