Join the Clinic Support Office in Edmonton as a Referral Team Supervisor. This permanent, full time position focuses on optimizing referral operations and leading a dedicated team.
In your mid-level role, you will direct the team responsible for case management from intake through submission. Your contributions will include developing workflows, addressing operational challenges, and ensuring the delivery of quality services in a quick-paced setting. This position emphasizes your leadership and team development skills.
Key Responsibilities:
• Oversee end-to-end referral processing and documentation
• Monitor workflow efficiencies and provide coaching
• Support team performance goals and operational standards




• Ensure compliance with privacy and confidentiality guidelines
• Respond effectively to stakeholder inquiries and concerns
Requirements:
• 5+ years of experience in healthcare administration or insurance
• 3 years of supervisory experience in a high-volume role
• Strong detail orientation with leadership abilities
• Excellent communication and organizational skills
• Capacity to manage confidential information properly
Elevate referral operations while leading a high-performing team in Edmonton.
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📌 Referral Team Supervisor At Clinic Support Office Edmonton
🏢 Medicentres Canada
📍 Edmonton