Harness your expertise in ServiceNow ITOM to create strategic solutions. Drive implementations, lead design workshops, and develop creative roadmaps that align with enterprise objectives in a hybrid setting.
This architect role highlights your seasoned ability to facilitate workshops and deliver actionable designs for ITOM implementations. You'll collaborate with diverse clients to streamline operations and integrate ITOM capabilities such as Cloud Management and Observability. Your mentorship will shape best practices in ITOM solution delivery.
Key Responsibilities:
• Facilitate requirements workshops for ITOM solutions
• Architect comprehensive solutions leveraging ServiceNow
• Develop detailed design documents and technical blueprints




• Mentor colleagues on ITOM platform best practices
• Contribute to development of ITOM-focused client offerings
Requirements:
• 5+ years of hands-on ITOM design experience
• Proven track record of delivering full-lifecycle ITOM projects
• Expertise in CMDB governance and AIOps implementation
• Solid command of ServiceNow technologies
• Excellent communication and interpersonal skills
Leverage your ITOM expertise to architect transformative solutions, ensuring organizations meet their operational goals effectively.
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📌 Enterprise Itom Solutions Lead Toronto
🏢 Slalom
📍 Toronto