Join Day & Ross as a Customer Solutions Expert in Brampton, ON, and lead initiatives in customer support and logistics. This full time position is critical for delivering exceptional service.

As a Customer Solutions Expert, you will be the first point of contact for client inquiries in transportation and logistics. Your main focus will be to address escalated issues, drive process improvements, and coordinate with multiple departments. You will play a significant role in enhancing customer satisfaction while maintaining compliance with industry standards.

Key Responsibilities: • Proactively manage shipment and scheduling issues • Provide troubleshooting for escalated client concerns • Collaborate across departments for effective solutions • Lead projects aimed at service quality improvement • Analyze service performance data and trends

Requirements: • Bachelor's degree in relevant field • 5+ years of logistics and supply chain expertise • Project management certification required • Proven customer service experience • Understanding of transportation regulations

Use your problem-solving skills and industry knowledge to make a difference at Day & Ross. #J-18808-Ljbffr

📌 Customer Solutions Expert – Logistics Role Winnipeg
🏢 Day & Ross
📍 Winnipeg