- Provide high level technical expertise to support the network security operations team in all activities.
- Provide high quality internal and external customer service surrounding the company values.
- Implement and support of Network Security components (NGFW, DDoS) LAN, WAN, Data Center infrastructure, ZTNA etc.
- Ensures all network infrastructure engineering patterns are appropriately designed to meet our SLA requirements.
- Responsible for writing and reviewing change request as a part of the change management process.
- Provide recommendations for improving overall network security posture.
- Participation in the documentation processes including network diagrams, staff contacts, vendor contacts, utilization of monitoring/resource/inventory management tools.
- Collaborates with managers to develop standards in line with the company guidelines and monitoring those standards.
- Assisting with the resolution of escalated issues and actively participating in problem management activities.
- As a member of the network security operations team participate in an on-call support rotation to ensure 24x7x365 coverage for critical core and customer infrastructure.
- Overtime in the event of emergencies is required.

Requirements

- Degree or Diploma in Networking or Technology
- 5+ years experience in IP-based large environment strongly preferred
- Strong experience with Network security equipment (Palo Alto, Zscaler ZIA & ZPA, IPS, DDoS, microsegmentation etc.)
- Demonstrated in-depth understanding of the TCP/IP protocol
- Demonstrated ability to work effectively in a team environment, in an organized, methodical,



and pleasant manner
- Provide expert technology platform support of change control process including impact analysis, method of procedure review, implementation, and verification
- Ability to take ownership and co-ordinate resolution of network related problems
- Outstanding analytical and methodical troubleshooting skills
- Customer service focused and portrayed energy, professionalism, and welcoming characteristics
- Ability to meet deadlines and handle sensitive and pressured situations
- Ability to identify issues and help develop strategy and tactical plans for various department initiatives
- Ability to prioritize and organize effectively
- Excellent analytical, conceptual, and problem-solving abilities
- Excellent documentation and communication skills
- Expert level knowledge of network administration, architecture, and engineering in mission critical environments
- For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English speaking colleagues across the country.
- No Canadian work experience required however must be eligible to work in Canada
- Nice to have Networking and Security certifications (PCNSA, CCNA, CCNP, ZDTA, ZDTE)




- Knowledge of a wide variety of network security equipment and technologies including but not limited to next-gen firewalls, IPS, DDoS, ZTNA.
- Experience with automation and Python scripting (like ansible)

Core Competencies

Demonstrates expert knowledge in network security operations, including the implementation and support of various security components such as NGFW and DDoS. Proven ability to analyze and improve network security posture while providing exceptional customer service and collaborating effectively within a team workplace.

Highest-signal resume keywords

- Network Security Equipment (Palo Alto, Zscaler ZIA & ZPA, IPS, DDoS)
- TCP/IP Protocol Expertise
- Change Control Process Support
- Network Administration and Engineering
- Bilingualism (English and French)

ATS Optimization Keywords

Hard Skills

- Network Security Implementation
- IP-Based Networking
- Change Management
- Troubleshooting Skills
- Network Architecture
- Automation and Python Scripting
- Next-Gen Firewalls
- Microsegmentation
- Documentation Skills
- Analytical Skills

Soft Skills

- Customer Service Focused
- Team Collaboration
- Organizational Skills
- Problem-Solving Abilities
- Professionalism

Certifications & Qualifications

- PCNSA
- CCNA
- CCNP
- ZDTA
- ZDTE

Industry Keywords

- Network Security Operations
- SLA Requirements
- DDoS Protection
- ZTNA
- Change Request Management

Tools & Technologies

- Monitoring Tools
- Resource Management Tools
- Inventory Management Tools

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📌 Senior Network Security Advisor (Toronto)
🏢 Jobtailor
📍 Toronto