Overview

Remote Outbound Sales Agent role at MCI . MCI is a leading Business Process Outsourcing (BPO) company that delivers tailored solutions to meet client needs, with a focus on excellence and innovation. This is a remote, work-at-home position based in Canada.

Job type: Full-Time. Pay type: Hourly.

Responsibilities
Make outbound calls to potential and existing customers.
Present and promote products or services effectively.
Identify customer needs and offer tailored solutions.
Close sales and achieve performance targets.
Maintain detailed records of calls and customer interactions.

Qualifications
Must be 18 years or older.
High school diploma or equivalent required.
Previous outbound sales or call center experience preferred.
Excellent communication and negotiation skills.
Self-motivated and results-oriented.
Ability to work independently in a remote setting.
Reliable internet connection and a quiet workspace.

Conditions of Employment
Must be authorized to work in the country where the job is based.
Subject to program and location of the position: may require LEVEL II background and/or security investigation with fingerprint; offers contingent on results.




Must be willing to submit to drug screening (does not apply in Canada).

Compensation & Benefits

Starting compensation is based on experience. A variety of advantages and incentives are offered to support and reward team members. Advantages may vary by geography.
Paid Time Off: PTO and paid holidays
Health advantages for full-time employees (e.g., supplemental health coverage)
Life insurance options
Supplemental insurance: accident and critical illness
Career growth with internal promotions
Paid training
Casual dress code and engaging work environment

About MCI

MCI helps customers address CX and DX challenges with industry-leading solutions. It provides BPO, staff augmentation, contact center services, IT services, and related offerings. MCI employs 10,000+ across multiple locations and brands.

Disclaimers

The job description provides a general overview and is not all-inclusive. The employer may revise the description at any time. This is not a contract of employment and either party may terminate at any time for any reason.
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