Drive impactful advocacy services in a full time Manager role with the Ministry of Primary and Preventative Health Services in Edmonton. Lead a dedicated team to address health care concerns effectively.

The Manager of Health Advocate Representatives is key to ensuring the Office of the Alberta Health Advocates meets its commitment to assist Albertans. In this full time position, you will guide complaint intake and investigation services while overseeing a skilled team. Your leadership will shape strategic operations, enhance service quality, and foster robust relationships with health system partners.

Key Responsibilities: • Lead complaint intake and referral processes for fair resolution • Manage, coach,



and evaluate Health Advocate Representatives • Oversee sensitive investigations and complaint resolutions • Build relationships with health care partners and stakeholders • Direct operational planning and continuous improvement initiatives

Requirements: • University degree in Social Work, Nursing, or related field • Four years of related experience in advocacy or health fields • Proven leadership in public service or complaint resolution • Knowledge of relevant health legislation and case management systems • Ability to respond to complex, sensitive client situations

Bring leadership, operational strategy, and advocacy expertise to enhance health services for Albertans. #J-18808-Ljbffr

📌 Health Advocate Manager In Edmonton Winnipeg
🏢 Government of Alberta
📍 Winnipeg