Become a key player in community growth at Walmart as a Senior Analyst for Program Management. Oversee engagement strategies and enhance member experiences within our Spark Community Panel.
In this influential role, you'll manage day-to-day operations for the Spark Community Panel, focusing on recruitment and member retention. You'll utilize your bilingual skills in English and French to ensure a welcoming workplace. Your responsibilities will include tracking metrics like churn rates and coordinating gift card incentives, all aimed at fostering a positive community experience.
Key Responsibilities:
• Develop recruitment strategies ahead of the Spark App launch
• Monitor member engagement and feedback effectively




• Handle member support and escalation inquiries
• Manage gift card incentive communications and fulfillment
• Maintain member data integrity and privacy standards
Requirements:
• University degree required
• 3+ years in community operations or customer support
• Bilingual in English and French
• Solid written communication skills
• Operational rigor in process design and execution
Leverage your skills to enhance the member experience and strengthen community engagement at Walmart!
J-18808-Ljbffr

📌 Senior Analyst For Community Management Mississauga
🏢 Walmart Canada
📍 Mississauga