MacEwan University is hiring an Information and Registration Assistant to provide outstanding support for continuing education students. This full-time position emphasizes delivering exceptional customer service and accurate record-keeping.
As part of the School of Continuing Education for a 24-month term, you will assist students with their registration inquiries and deliver clear information about course offerings. Your role is essential in creating a supportive atmosphere for students while managing high volumes of inquiries.
Key Responsibilities:
• Provide detailed information on educational programs and services
• Assist students with registration procedures and issues
• Use a virtual system for tracking student interactions




• Promote a welcoming environment in the Student Support Centre
• Ensure compliance with privacy regulations in records management
Requirements:
• Diploma in administration or a similar area
• 1 year of customer service experience, ideally in education
• Proficient in Microsoft Office applications
• Robust verbal and written communication skills
• Flexibility to manage multiple tasks during peak times
Utilize your skills in customer service and data management to enhance the educational experience at MacEwan University.
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📌 Customer Service Focused Information Assistant (Edmonton)
🏢 MacEwan University
📍 Edmonton