Embark on a rewarding career as a Junior Accident Advantages Specialist at Aviva. This role combines claims handling with a focus on customer education and compliance.
As part of Aviva’s Healthcare Services team, you will be responsible for interpreting insurance contracts and guiding customers through complex Accident Benefit claims. Your role will involve gathering necessary documentation, ensuring compliance with internal standards, and leveraging your knowledge to foster client education. Experience in case management will be an asset while you help navigate legislative issues.
Key Responsibilities:
• Assess insurance contracts and adjust claims reserves • Conduct interviews for claims investigations • Monitor customers’ recovery goals actively • Educate clients about auto reform changes • Engage in continuous training and development
Requirements: • Associate Degree or relevant diploma required • 2+ years experience in insurance claims preferred • CIP certification or in progress necessary • Outstanding communication and customer service abilities • Organize tasks efficiently in quick-paced settings
Contribute to Aviva's mission of service excellence while growing your career as an Accident Perks Specialist. #J-18808-Ljbffr