Elevate guest service as the Front Office Manager at Pursuit, overseeing essential front desk functions and a dedicated team. Manage guest experiences in a energetic hospitality atmosphere.
In this hands-on leadership role, you will guide Front Desk Supervisors and Agents while ensuring a seamless operation. Your responsibilities encompass scheduling, training, and performance evaluations, while also addressing guest concerns and supporting effective cross-departmental coordination.
Key Responsibilities:
• Direct daily front office operations and guest interactions
• Serve as Hotel Manager during specific absences
• Lead effective training sessions for staff
• Assess guest satisfaction and handle issues proactively




• Support revenue management through upselling and inventory control
Requirements:
• 5–7 years of relevant hospitality experience, with management experience required
• Proven leadership and capacity to motivate a team
• Excellent communication and organizational skills
• Proficiency in administrative applications and property management systems
• Must hold a valid Class 5 Driver’s License
This role demands a qualified with a solid commitment to service and team engagement.
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📌 Hospitality Front Office Manager Position Calgary (Canada)
🏢 Pursuit Collection
📍 Canada