Overview

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Duties & Responsibilities

- Maintains Store Standards to optimize customer experience, drive customer traffic, and positively impact store profitability
- Works with Management Team to ensure Store Standards are in effect 100% of the time, including the backroom
- Manages labour scheduling and leverages Work Force Management (WFM) to maximize labour productivity
- Ensures staffing levels are adequate to effectively operate the business

Human Resources

- Complies with Human Resources Standards
- Hires and/or supports hiring for all departments, excluding Pharmacy
- Maintains wage administration within SLPH guidelines
- Conducts probationary reviews for new hires and annual staff performance reviews
- Manages staff performance through ongoing coaching, action planning, and follow‑up
- Drives Blue Culture, engagement, and leads and motivates staff through leading by our Core Values

Finance

- Analyzes financial reports, identifies trends and addresses discrepancies between planned and actual through effective utilization of the FSM Monitoring Report
- Meets period, quarterly and annual targets




- Sets individual goals for departments to motivate employees and ensures goals are met
- Develops and executes strategies to improve business efficiency at the store

Qualifications

- Planning, judgement and decision making
- Planning and preparation for inventory management
- Use judgment and decision making skills to control expenses
- Provides effective leadership and ongoing mentorship and ensures development of all staff
- Efficient time management skills
- Able to prioritize activities quickly in response to changing initiatives
- Effective organization and planning skills

Experience

- Previous retail management experience for a minimum of 5 years
- Demonstrated ability to drive the business, lead by example and support corporate programs
- Works effectively with management team
- Superior interpersonal, coaching and communication skills
- Strong business and financial acumen
- Solid relationship builder with key internal and external agencies

Salary

$56,000.00 - $67,500.00 per year.

Equal Employment Opportunity Statement

Accommodation is available upon request for applicants and colleagues with disabilities.

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📌 Front Store Manager (Markham)
🏢 Shoppers Drug Mart
📍 Markham